Terms and Conditions

Terms and Conditions

1. Introduction

Welcome to Technical Sewa. By accessing or using our website, services, or communicating with us, you agree to be bound by the following Terms and Conditions. If you do not agree, please do not use our services.

2. Services Offered

We provide repair, maintenance, and genuine spare parts for the following:

  • Washing Machines

  • Refrigerators

  • Air Conditioners

  • Microwave Ovens

  • Vacuum Cleaners

  • Water Purifiers & Humidifiers

  • Mobile Phones

  • Laptops

  • Drones

  • Medical Equipment

  • Plumbing and Electrical Services

All services are performed by trained professionals with guaranteed workmanship.

3. Warranty Policy

  • Service Warranty: 1-year free service warranty on completed repairs.

  • Spare Parts Warranty: 6-month warranty on all genuine spare parts.

  • Warranty Void: Any tampering, unauthorized repairs, or mishandling by third parties will void the warranty.

4. Service Request & Tracking

Customers can request services and monitor job progress using our online portal available at technicalsewa.com. You will receive real-time SMS alerts and service call logs.

5. Pricing & Payment Terms

  • Pricing for services and spare parts is provided upon request or before initiating service.

  • Full payment is due upon completion of service unless otherwise agreed in writing.

  • Accepted payment methods include cash, mobile banking, eSewa, Khalti, and direct deposit.

6. Cancellations & Rescheduling

  • You may cancel or reschedule your booking by contacting us at least 24 hours before your scheduled time.

  • Late cancellations (less than 24 hours) may incur a cancellation fee.

7. Limitation of Liability

  • Technical Sewa shall not be held responsible for any incidental, indirect, or consequential damages arising from service usage or malfunctioning equipment.

  • Our maximum liability is limited to the amount paid for the respective service or product.

8. Privacy and Data Protection

Your personal data is protected under our Privacy Policy. We only collect necessary information to deliver and improve our services and do not share your data without your consent.

9. Updates to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Updates will be reflected on this page. Continued use of our services indicates acceptance of the revised terms.

10. Governing Law & Jurisdiction

These Terms are governed by the laws of Nepal. Any disputes shall be settled in the courts located in Lalitpur, Nepal.