Terms and Conditions

Terms and Conditions for Technical Sewa

Last Updated: 10-08-2024

Welcome to Technical Sewa. By using our services, you agree to the following terms and conditions. Please read them carefully.

1. General Information

2. Services Provided

Technical Sewa offers repair and maintenance services for:

  • Washing machines
  • Refrigerators
  • Air conditioners
  • Vacuum cleaners
  • Microwave ovens
  • Water purifiers
  • Humidifiers
  • Electrician and plumber services
  • Mobile phones
  • Laptops
  • Drones
  • Medical equipment

We also supply genuine spare parts and accessories for all the above-listed products at competitive rates.

3. Service Warranty

  • Repair Warranty: We provide a 1-year free service warranty on all repairs.
  • Spare Parts Warranty: All spare parts come with a 6-month warranty.
  • Warranty is void if the product is tampered with by any unauthorized personnel.

4. Service Requests and Tracking

  • Customers can log service requests and track the status of their calls through our online software available on our website.

5. Pricing and Payments

  • Prices for services and spare parts will be provided at the time of service request or inquiry.
  • Payments must be made in full upon completion of the service unless otherwise agreed upon.

6. Cancellations and Rescheduling

  • Customers may cancel or reschedule a service request by contacting us at least 24 hours before the scheduled appointment.
  • Cancellations made less than 24 hours before the appointment may be subject to a cancellation fee.

7. Liability

  • Technical Sewa is not liable for any indirect, incidental, or consequential damages resulting from the use of our services or products.
  • Our liability is limited to the amount paid for the service or product in question.

8. Privacy Policy

  • We respect your privacy and will handle your personal information in accordance with our privacy policy, which can be viewed on our website.

9. Changes to Terms and Conditions

  • Technical Sewa reserves the right to modify these terms and conditions at any time without prior notice. Changes will be posted on our website, and continued use of our services constitutes acceptance of the new terms.

10. Governing Law

  • These terms and conditions are governed by the laws of Nepal. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Lalitpur, Nepal.

For any questions or concerns regarding these terms and conditions, please contact us at technicalsewa.np@gmail.com or call us at the provided contact numbers.

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